❝Augnito did exactly what we needed it to do, seamlessly and efficiently. The integration provided a rapid deployment and roll-out for us, taking a total of just 12 weeks. The API was outstanding and entirely customisable to our needs.❞
– Dr. Jaymin Patel, Chief Operating Officer, Hexarad
Challenges:
• Pre-Integration Challenges: Hexarad’s legacy SR system was inefficient, requiring manual effort, leading to radiologist frustrations, reduced productivity, and patient safety concerns. A reliable solution was urgently needed.
• Limited Enterprise-Wide Capabilities: The existing solution lacked the flexibility to make updates centrally, resulting in redundant manual adjustments at a local level. This limitation added to clinical risk and slowed down the reporting process.
• Complex Integration Needs: Hexarad needed a solution that would easily integrate with its platform and reduce the time radiologists spent on administrative tasks, allowing them to focus on their core responsibilities.
❝We knew we needed to find a more reliable speech recognition solution; one that would be better suited to our enterprise and present a more user-friendly environment for our radiologists to dictate into and report through. We needed a solution that was less of a time-drain & less open to clinical risk.❞
– Dr. Jaymin Patel, Chief Operating Officer, Hexarad
Solution:
• Seamless Integration and High Accuracy: Hexarad found Augnito to be the ideal solution due to its rapid integration capabilities and high speech recognition accuracy. The customizable API and cloud-based nature of Augnito enabled a smooth deployment aligning perfectly with Hexarad’s need for a flexible, enterprise-wide solution.
• Improved Workflow and Error Reduction: Augnito’s accurate transcription and easy integration eliminated the need for manual text manipulation, significantly reducing clinical risk and allowing radiologists to spend more time on patient care. The solution provided an intuitive interface that was quickly adopted by all the radiologists in the field, resulting i higher-quality reports and fewer errors.
• Cost Efficiency and Centralized Updates: As a cloud-based solution, Augnito reduced Hexarad’s dependency on IT resources and minimized costs associated with on-premises hardware and maintenance. Centralized updates ensured the platform remained current without disrupting operations, further enhancing productivity and efficiency.
❝It was essential for us to find a solution that would easily integrate with our platform and one that would take the time pressure off our radiologists, ensuring they focus on what they do best and not be distracted by having to divert valuable time to undertake what should be straight forward tasks.❞
– Tim Baker, Chief Technical Officer, Hexarad
Impact:
• Improved Diagnostic Accuracy and Patient Outcomes: The integration of Augnito enabled Hexarad’s radiologists to deliver faster, more accurate reports, leading to better patient outcomes and higher diagnostic accuracy.
• Enhanced Radiologist Satisfaction: Augnito’s user-friendly interface and efficient functionality led to overwhelmingly positive feedback from radiologists, marking the first time since speech-enabling their Hexarad platform 5 years ago welcoming the improvements.
• Optimized Workflow and Reduced Errors: By cutting down on manual tasks and improving speech recognition accuracy, Augnito allowed radiologists to complete more scans and reports, reducing backlog and enhancing the overall quality of diagnostic reporting.
❝We heard about Augnito and started evaluating and running its Voice Services product soon after its UK launch in September 2021. It was a breath of fresh air to find a solution that can, and does, quickly underpin the vital work our radiologists perform.❞
– Tim Baker, Chief Technical Officer, Hexarad
❝We have deployed Augnito to the 90 radiologists we have in the field. The migration was met with support from our radiologist community. Subsequently there has been very positive feedback from them and for the first time since speech-enabling our Hexarad platform 5 years ago, we have received unsolicited constructive emails welcoming the improvements.❞
– Dr. Jaymin Patel, Chief Operating Officer, Hexarad
Future Vision:
• Continued Innovation and Expansion: Hexarad plans to deepen its partnership with Augnito to streamline operations, reduce diagnostic backlogs, and optimize workflows. The focus remains on ensuring radiologists work in a seamless, distraction-free environment.
• Commitment to Excellence: With Augnito as a key technology partner, Hexarad upholds its commitment to delivering fast, accurate radiology diagnoses while ensuring a positive and productive environment for its radiologists.
❝Augnito has really allowed us to deliver on a significant part of our business objectives. Hexarad was formed by radiologists for radiologists, centred on delivering excellence and efficiency in medical imaging and radiology resources, clinical governance, and customer service. Augnito enables us to do just that.❞
– Dr. Jaymin Patel, Chief Operating Officer, Hexarad
❝A key benefit for me was the close working relationship we have forged with the Augnito sales and UK development team. The Augnito team has excelled in terms of delivery and customer service from pre-sales through to implementation. Nothing has been too much to ask, they have been with us throughout the integration and migration journey.❞
– Tim Baker, Chief Technical Officer, Hexarad
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