FAQ

We Hear You!

Explore a comprehensive list of answers to the most frequently asked questions about Augnito.

Augnito is a state-of-the-art Voice AI platform that is simplifying and improving clinical documentation in the global healthcare industry. It helps streamline clinical workflows, makes healthcare intelligence securely accessible, and ensures that physicians have more time to concentrate on their primary concern: patient care. 
 
The AI in Augnito employs deep learning techniques, including advanced speech recognition and natural language processing algorithms. These algorithms enable Augnito to understand and accurately transcribe medical dictations. The AI continuously learns and improves its performance as healthcare professionals use the platform. 
 
Getting started with Augnito is quick and easy. After signing up, users can start using the software immediately without the need for extensive setup or installation. For Spectra a user can get started in under 10 minutes and for voice services it takes less than 48 hours. 
 
Augnito offers 99% accuracy in transcribing medical dictations. The AI technology is continuously trained and improved to ensure reliable and precise conversion of speech to text. 
 
Augnito ensures accuracy through continuous training of its AI models on vast amounts of medical data. The technology is designed to recognize medical terms, context, and language patterns specific to the healthcare domain. It is continuously updated with medical terminologies such as drug names and instruments, further enhancing its performance in clinical documentation. 
 
Yes, Augnito is trained to understand and transcribe various accents, dialects, and speech patterns, including regional accents and variations, to accommodate the diverse user base.  
 
Augnito is a cloud-based solution and can be accessed using a Windows desktop application, web application, browser extension (Google Chrome & Microsoft Edge) and mobile application (iOS & Android). All you need is a good quality mic. Users can utilize their existing devices such as computers, tablets, or smartphones to access Augnito products.  
 

Augnito is compatible with a wide range of microphones, including built-in microphones on your mobile devices. There is no mandate to invest in costly microphones though we recommend some microphones. Users can use their mobile devices’ built-in microphones or affordable external microphones. 

Yes, Augnito is accessible on different devices, including computers, tablets, and smartphones. It offers flexibility and convenience for users to create medical documentation using their preferred devices. 

Augnito offers seamless integration with a variety of Rich Text and Plain Text editors. Users can conveniently dictate and edit medical documents within these platforms. Augnito also provides built-in libraries that enable comprehensive voice-based editing on popular editors such as Microsoft Word, CKEditor, Plate.js, DevExpress, and more. Additionally, Augnito offers free in-built smart editors, enhancing the editing experience for healthcare professionals. 

Augnito is designed to filter out background noise and interference to enhance transcription accuracy. It has an in-built option called ‘Suppress background Noise’ which can be toggled on & off with options to suppress levels of noise such as low, medium, high, and extreme. However, it is recommended to minimize external noise for optimal results. 

Augnito covers 55+ medical specialties and subspecialities, including but not limited to cardiology, radiology, orthopedics, mental health, oncology, neurology, and general medicine. 

Yes, Augnito is trained to recognize and accurately transcribe common medical abbreviations, acronyms, and terminology used in various medical specialties. Users also have an option to save their medical abbreviation preferences through Macros. 

Augnito regularly updates its software to enhance performance, accuracy, and introduce new features. Software upgrades are typically conducted with minimal to no downtime, ensuring uninterrupted usage for users. 

Yes, Augnito requires an active internet connection for real-time transcription and seamless medical documentation. The AI processing is performed in the cloud, enabling quick and efficient transcription. 

Integration with Augnito Voice Service offers benefits such as streamlined documentation workflows, improved efficiency, reduced transcription costs, enhanced accuracy, and seamless integration with RIS/PACS/HIS/EMR applications, enabling voice recognition capabilities for clinical documentation. This integration empowers clinical documentation with voice recognition capabilities, extending to voice-based navigation of clinical software and the ability to fill complex discrete data forms through voice. 

Yes, Augnito can integrate with your required EHR/EMR systems, enabling seamless transfer of transcribed text into patient records, saving time and ensuring accuracy. 

Augnito aids in audits by providing accurate and detailed medical documentation, ensuring data integrity and compliance. The software helps doctors capture comprehensive information and reduces the chances of missing or incomplete documentation. 

Augnito complies with industry-standard regulations, including HIPAA, GDPR, ISO 27001, and SOC2 ensuring the security and privacy of patient data. 

Augnito implements robust security measures, including encryption, access controls, anonymisation, and regular security assessments, to safeguard the confidentiality, integrity, and availability of the data processed by the software. Augnito complies with industry-standard regulations, including HIPAA, GDPR, ISO 27001, and SOC2 ensuring the security and privacy of patient data. 

Yes, Augnito undergoes regular security audits and assessments to maintain a high level of security and to identify and address any potential vulnerabilities.

Augnito provides comprehensive support and training options to users, including user guides, documentation, tutorials, and access to customer success team. 

Augnito offers various support channels, including email support, chat support, and a dedicated customer support team that can assist users with any queries or issues they may have. 

Augnito is designed to be user-friendly, with an intuitive interface that minimizes the learning curve. Users can quickly adapt to the software and start using it efficiently with minimal training. There is also no voice profile training required. 

Yes, the Augnito support team can provide assistance with user training and onboarding, ensuring a smooth transition and helping users make the most of the software‘s features and capabilities.